Vacancy: Technical Support Executive
Peak and Dale is one of the leading web design houses in Kenya
Responsibilities
Responsibilities
- Technical support and customer resolution via telephone, office mail and client visits.
- Trouble shooting technical and non-technical problems that clients’ may be facing.
- Knowledge of SEO is a plus
- Maintain client websites and train clients where necessary.
- Report operational achievements on a regular basis to management.
Skills
- Bachelor’s degree
- Excellent analytical and problem solving skills.
- Strong verbal and written communication skills.
- Must be customer service oriented and believe in teamwork and collaboration.
- Knowledge of website design and optimisation preferred.
- A flexible attitude and attention to detail.
- Self motivated continuous learner that constantly seeks to improve oneself.
CVs should be sent to recruit@peakanddale.com