Department: Networking Solutions Department
 

Reports To: Business Development Manager
 

Role Objective

The position is for an ICT firm

They set up, test, and evaluate systems such as local area networks (LANs); wide area networks (WANs), the Internet, intranets, and other data communications systems.

They perform network modeling, analysis, and planning, which often require both hardware and software solutions.

Duties and Responsibilities

Being the Networking Solutions Product Manager, you are Directly Responsible for the Networking Solutions portfolio via

Strategy: – Selection of appropriate products solution [pricing, quality, features, critical advantages, integrating and provide an annual product solution roadmap plan.

Product management:- Pricing, negotiation, min & max stock holdings, forecasts

Project manager / Customer Service agent and Sales Staff:- Responsible for Directing, Training & Technical aspects of sales and design, including Exhibitions, Trade shows etc.
 

Resellers: – Assisting with Training & Technical aspects of sales and design.

This position may be assigned to support a Client account relations role

NB: This position includes outside travel to customers’ premises and manufacturers’ premises

Performance Measures

Key Performance Areas and Performance Standards
 
Maintain Technology Product Strategy

• Lead product strategy with annual product solution strategy roadmap with sales target.
• Justify on a continuing basis the current product solution offering based on :-

1. Quality
2. Opposition / Competitor offerings
3. Pricing
4. Local or imported advantages
5. Key advantages

 Maintain Technology Product Range

• Maintain preferred product solutions list with company required margins.
• Make available on-line user friendly entire product solutions range to clientele, quickly, easily for simple and accurate product solution selection, with required tips, critical advantages and other required user information.
• Provide information centre to keep the organization and clients up to date with commercial and technical information related to our technical offering.
• Identify key suppliers – assist with pricing negotiation.
• Optimize stock holdings based on

1. Sales forecasts
2. Min & Max optimal holdings
3. Supplier price breaks

Manage Project and Sales Staff

• Provide ongoing product & solution based training to project / support and sales staff.
• Assist with Technical designs in quotes and tenders.
• Attend site visits where your expertise is required
• Attend client visits where your product knowledge is a key to winning the client over
• Attend trade shows as a technical expert

Support of Resellers (Could Be Smoothtel and Data Solution Regional Customers)

• Provide ongoing product & solution based training to sales staff.
• Assist with Technical designs in quotes and tenders.
• Attend site visits where your expertise is required.
• Attend client visits where your product knowledge is a key to winning the client over.
• Attend trade shows as a technical expert.

Manage Technical / Installation Staff

• Provide ongoing product & solution based training to tech staff.
• Assist staff with product and solution designs until they are competent.
• Assist staff with technical configuration + commissioning until they are Competent.

Customer Relationship Management (CRM) Based Operations

• Record all the transactions and activities related to the Telephony Solutions portfolio and that they are up-to-date in the CRM system.
• Provide all the reports, analysis and feedback relating to the performance of the Telephony solutions via the CRM.

Sales Strategy  

• Assessing market size and potential
• Setting a detailed three to five year sales strategy and revenue targets with Business Development Manager
• Developing realistic yet thorough implementation plans to achieve sales strategy
• Categorise market segments and develop sales territories
• Determining sales force size; mix and total go to market strategy
• Developing areas of differentiation and excellence

Sales Objectives

• Set and achieve yearly, quarterly and monthly goals and objectives based on sales strategy
• Set annual, quarterly, monthly and weekly goals with each sales representative and with team
• Develop action strategies and implementation plans to achieve organisational objectives
• Take full ownership for results, and report to Business Development Manager in good time if a goal will not be achieved
• Define short- and long-term goals and priorities for the sales team based on strategy and current realities

Sales Target

• Achieve sales targets
• Achieve margin and bottom-line targets
• Measure total sales force cost as ratio to sales
• Keep total sales force cost within pre-determined parameters
• Research, develop and implement a comprehensive and accurate sales forecasting methodology
• Regularly update, manage and report on sales forecast
• Find areas of improvement impacting the bottom line
• Liaise with finance on sales forecast, cash-flow and key financial ratios

Qualifications, Skills-Set & Knowledge Required

• Bachelor’s Degree in Business Information Technology / Bachelor’s Degree in Electrical / Electronic Engineering or a Higher National Diploma in Electrical / Electronic Engineering or a Minimum 5 years’ Computer Networking systems industry experience.
• Certification in CCNA, Professional Computer Networking Installation courses

• Project Management and Audit Reviews
• Computer Networking systems Design
• Computer Networking systems Integration
• Products Knowledge
• Structured cabling

• Ability to develop product strategy plans consultatively with relevant stake holders.
• Ability to transfer these technical skills over to other staff.
• Having had experience in large integrated system technical sales, design, implementation and commissioning.
• Sales – Client convincibility through superior product knowledge and experience.
• Training – Ability to teach and impart technology to technical installers and customers.
• Team management skills..

Note: Only those fulfilling the requirements of the positions should email

• Their Detailed Cvs,
• Indicating Your Availability
• Expected Salary

On the Subject line clearly indicate “Product Manager”.

E-mail to: philip@dafinaconsultants.com