Branch Manager Job at National Bank

Job Ref No.HR/029/18

Available positions: Four (4)

Division: Retail Banking

Location: Mombasa, Kilifi, Malindi and Meru

Reporting to: Regional Branch Business Manager

Position scope:

The position is responsible for the development and implementation of business strategies to deliver performance and growth targets of the branch in line with the Bank’s Strategy.

Branch Manager Job Responsibilities

• Develop and implement business strategies to deliver performance and growth targets of the branch.
• Execute the Bank’s and Regional Business Strategies at the branch level.
• Lead the development and implementation of business development initiatives with a focus on growing branch business volumes, customer base and income in line with business strategy.
• Drive employee development and engagement within the branch.
• Build a motivated, committed and focused branch team.
• Provide the overall coordination, leadership and management of performance at the branch.
• Develop and implement sales and profitability plans to ensure achievement of Branch targets.
• Promote the provision of excellent customer service in the branch to facilitate superior customer experience and business growth.
• Oversee effective delivery of operations and services in the branch in line with agreed services standards.
• Champion compliance and adherence to Bank’s policies and procedures especially as relates to credit, service and compliance for better risk management and mitigation.
• Ensure security and safety of Bank’s assets, including structures, equipment, inventory and cash.
• Enhance Brand Equity by actively participating in community, business and industry forums to build a network of contacts that improve the presence and reputation of the Branch and the Bank in the local area.

Requirements for the Branch Manager Job

• A University Degree in a business related field from a recognised University.
• Professional qualification in Banking or Sales / Marketing.
• 7 years banking experience in Sales, Service, Relationship Management or in Operations and of which 3 years must have been in Leadership position.
• Sound knowledge of banking services, products and solutions including lending, and credit administration.
• Proven success in customer service, relationship management and business development.
• Strong communication, analytical, and problem solving skills.
• Strong Leadership, Supervisory and team management skills.

How to Apply:

If you believe you meet the criteria given above, please submit your application with a detailed CV addressed to the Director Human Resources stating your current position, current gross salary, e-mail address and telephone contacts quoting the job title/reference in the subject field to Recruitment@nationalbank.co.ke by 31st May 2018.

Applications received after the set deadline will not be considered and only shortlisted candidates will be contacted for the next stage/s of the process.

National Bank of Kenya is an Equal Opportunity Employer. Canvassing will lead to automatic disqualification.