21st
December
2013
Ticketing Officer Job Opportunity in Kenya December 2013
Title: Ticketing Officer
Reporting To: Customer Service Manager
Purpose of the Job: This position in the airline industry can be considered entry level with an emphasis on previous customer service experience.
Roles:
Conduct in person/phone sales using ticketing software.
Issuing of tickets using the ‘’Amadeus’’ ticketing software.
Ensure that a sale of tickets is efficient and speedy.
Organize and distribute “will-call” tickets.
Describe venue layouts and seating locations.
Call customers to advice of changes and/or cancellations; as ...