Ticketing Officer Job Opportunity in Kenya December 2013     Title: Ticketing Officer Reporting To: Customer Service Manager Purpose of the Job: This position in the airline industry can be considered entry level with an emphasis on previous customer service experience. Roles: Conduct in person/phone sales using ticketing software. Issuing of tickets using the ‘’Amadeus’’ ticketing software. Ensure that a sale of tickets is efficient and speedy. Organize and distribute “will-call” tickets. Describe venue layouts and seating locations. Call customers to advice of changes and/or cancellations; as ...