Jan 2018 - Head Of Operations Jobs recruitment Head Of Operations Job at a Leading Company To effectively deliver the operations objectives by planning, managing and overseeing all the various contact centers and partner agency service activities, with a view to enhancing customer experience and drive employee engagement. Roles & Responsibilities  Partner Governance- Multi- partner environment foster relationships between MCK and the partners and offer support for customer touch points. Forecast, manage and review budgets within cost. Coordinate ...