7th
January
2016
Duma Works is recruiting a Customer Care Officer for one of our clients.
The company manufacturers, designers and distributes smartphones and mobile phone accessories with their own brand.
Location: Nairobi
Job Purpose: Serves customers by providing product and service information; resolving product and service problems.
Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by ...