Duma Works is recruiting a Customer Care Officer for one of our clients.  The company manufacturers, designers and distributes smartphones and mobile phone accessories with their own brand. Location: Nairobi Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by ...