Vacancy: Customer Service Agent Location: Nairobi Job Type: Full Time Company Description: Market leader in modern mobile credit for emerging markets Job Overview: Ensure excellent service standard, maintaining high customer satisfaction and representing the brand's modern and convenient customer - centric service model. Key Responsibilities Efficiently and promptly resolve customer complaints and questions by clarifying the customers’ issue; determining cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution. Build a good standing ...