27th
August
2015
Vacancy: Customer Service Agent
Location: Nairobi
Job Type: Full Time
Company Description: Market leader in modern mobile credit for emerging markets
Job Overview: Ensure excellent service standard, maintaining high customer satisfaction and representing the brand's modern and convenient customer - centric service model.
Key Responsibilities
Efficiently and promptly resolve customer complaints and questions by clarifying the customers’ issue; determining cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Build a good standing ...