June 2018 - Safaricom Retention Executive Contractor Jobs in Kenya Retention Executive Contractor Job at Safaricom The position holder will be responsible for proactively initiating customer interactions and activities focused on increasing customer lifetime value. They will also conduct outbound campaigns to educate, sell products & services, resolve escalations, record responses, recommend resolutions and action requests from Safaricom Home Customers.  Retention Executive Contractor Job Responsibilities Monitor & Manage all forms of churns within the channel for the Home ...