18th
October
2017
Oct 2017 KCB Bank Jobs Workforce Manager & Customer Experience
Jobs recruitment for Workforce Manager & Customer Experience
KCB Bank recruitment opportunities Oct 2017
Position
To provide effective real time and effective analysis, scheduling and forecasting of human resources at the KCB Customer Experience
Workforce Manager & Customer Experience Job Responsibilities
Monitors forecasting effectiveness and accuracy at all levels.
Ensures service levels and productivity goals are met, implements and maintains workforce management platform.
Maintains and analyzes workforce performance, lead analysis ...