Wide Customer Satisfaction Survey 2013/2014 Expression of Interest at Kenyatta National Hospital Kenyatta National Hospital Hospital Wide Customer Satisfaction Survey 2013/2014 Expression of Interest Background: The KNH vision is to be a world class patient centered specialized care hospital. It is committed to optimizing patients experience through innovative healthcare; facilitate training and research; and participate in national health policy. The hospital also conducts research either directly or through other co-operating health institutions. Scope and Objectives of the Customer Satisfaction Survey: ...