Receptionist Responsibilities Receiving telephone calls and routing them to appropriate departments Making telephone calls upon request of staff members Receiving visitors and referring them to appropriate departments Receiving mail and parcels, opening the mail and recording in the respective registers Dispatching mail and parcels using courier services and also to individuals Organizing for transport (cabs) for staff members Receiving telephone messages and forwarding them to appropriate staff Identifying visitors before opening the interlocking door for them and maintain security awareness Monitor and maintain office equipment Make ...