16th
February
2014
Customer Service Executive Job recruitment in Kenya 2014
Customer Service Executive
Job Purpose:
Customer service executive is supposed to formulate resolution and respond in a timely and accurate manner, with the aim of providing excellent customer services and establish the expectations.
A CSE will handle phone, Internet and face-to-face interactions with clients.
He/ she will manage client adjustments, claims, quotations and process customer orders.
Will network with all groups and departments involved in customer orders, processing and support.
Key Responsibilities
Maintain Customer ...