Customer Service Manager Jobs recruitment in Kenya 2013   Customer Service Manager An enthusiastic self starter with a strong drive to improve existing processes and systems is highly desired. Key objectives will be achieving / improving / exceeding targeted customer service levels, Responsibilities Include: Providing help and advice to customers using your organization’s services; Communicating courteously with customers by telephone, email, letter and face to face; Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed ...