11th
September
2013
Customer Service Manager Jobs recruitment in Kenya 2013
Customer Service Manager
An enthusiastic self starter with a strong drive to improve existing processes and systems is highly desired.
Key objectives will be achieving / improving / exceeding targeted customer service levels,
Responsibilities Include:
Providing help and advice to customers using your organization’s services;
Communicating courteously with customers by telephone, email, letter and face to face;
Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed ...