IT Helpdesk Engineer Job Vacancy at Kencall in Kenya 2015   Kencall is looking to fill for the position a Helpdesk Engineer with both IT & customer service skills. The said candidate is to perform 2 roles as a Help Desk Engineer (Junior Level) and Customer Support (Senior Level). Requirements Excellent telephone skills and neutral accent Excellent written communication skills & high level of comprehension Must have an understanding of POP3/SMTP/FTP/HTTP Protocols Have an understanding of DNS & Domain name registration, internet and ...