Oct/Nov 2017 ACDI / VOCA IT Specialist Job in Kenya,
Oct/Nov 2017 ACDI / VOCA IT Specialist Current Employment
Vacant Position at ACDI / VOCA – IT Specialist
Since 1963 and in 146 countries, ACDI / VOCA has empowered people in developing and transitional nations to succeed in the global economy.
Based in Washington, D.C., ACDI / VOCA is a nonprofit international development organization that delivers technical and management assistance in agribusiness, financial services, enterprise development, community development and food security in order to promote broad-based economic growth and vibrant civil society.
ACDI / VOCA currently has approximately 49 projects in 30 countries and total revenues of $151 million
Overview: ACDI/VOCA is currently implementing a $45 million, five-year program entitled “Feed the Future Livestock Market Systems (LMS)” development projects in Northern Kenya funded by the United States Agency for International Development (USAID).
The aim of the USAID Kenya Feed the Future LMS program is to strengthen people’s resilience to shocks and stresses and reduce the prevalence and depth of poverty, household hunger, and chronic undernutrition.
The program aims to do so by taking collective action on economic opportunities, and by strengthening institutions, market systems, governance, and human capital.
Pursuant to its mission, ACDI/VOCA is seeking for experienced and talented professionals for the IT Specialist position.
The position will be based in Nairobi and responsible for handling all aspects of IT support to Nairobi and project’s field offices located in Isiolo, Marsabit, Wajir, Garrisa and Turkana counties.
Responsibilities:
- Provide support and advise in procurement of all IT related goods and services
- Trouble shoot hardware, software and network operating systems as well as configure servers, firewall, switch and other networked hardware equipment for small local area networks
- Respond to all staff IT-related emergencies and provide all staff networks with troubleshooting support including but not limited to diagnosis and resolving end-user network or local printer problems, PC hardware problems and e-mail, internet, remote access and local-area network problems.
- Provide hardware repairs and services for the office equipment’s
- Determine information system requirements & provide recommendations
- Assist the ACDI VOCA project staff to maximize output from the IT infrastructure by providing information and education to familiarize them with the technology and relevant policy.
- Schedule for preventive maintenance of all IT equipment’s
- Liaise with the ISP as required to ensure continued availability of the Internet
- Network routing, and all other internal and external network communications systems.
- Monitors and reviews logs reporting on network and server operation. Trouble-shoots as required.
- Perform, verify and test data backup and other disaster recovery procedures to minimize loss of data.
- Ensure all computers have current anti-virus software
- Develop and install backup system for office computer data
- Ensure system integrity, availability and security by establishing proper controls and resolution procedures.
- Provide technical advice to the management in decisions relating to the strategic use of IT and make recommendations on acquisition and deployment of new and existing technologies.
- Install new network-related hardware and software.
- Maintain the staff’s e-mail accounts using mail server software on local servers.
- Perform weekly archiving of ACDI VOCA Kenya documents in the local server.
- Perform other duties as assigned
Minimum Qualifications:
- University Degree in information systems/computer sciences, or equivalent knowledge, required.
- Three years’ professional experience managing an office network.
- Experience administering an office network, including ISP relations and remote user connectivity.
- Knowledge of the consulting process directed at client and product delivery.
- Specialization in TCP/IP protocol is required.
- Knowledge of PC hardware maintenance, updating and troubleshooting a must.
- Must have good communication and training skills.
- Comprehensive knowledge of PC hardware installation, repair, testing, and troubleshooting.
- Must be a team player
To Apply:
Please submit a resume to HRKenya@acdivoca.org no later than November 1, 2017.
Please include the position title in the subject line.
Application shall be provided as a single attachment and list long-term employment history and any relevant short-term consulting work.
Due to the high volume of applications we are not able to respond to inquiries via phone.
Only those candidates considered for an interview will be contacted.
ACDI/VOCA is an equal opportunity employer.
Women, minorities and people from diverse groups are encouraged to apply.
EOE