Operations Associate Job Responsibilities

• Supporting one or more teams within the operations division.
• Mentoring and developing key team leaders.
• Working closely with our Field Program and Innovations teams to support program impact assessments – For each proposed programmatic change, what existing processes will shift and what additional short and long-term support is needed.
• Building bridges between our Field Program leadership and our back-office.
• Humbly and cheerfully doing whatever unexpected work is necessary to keep the ship afloat and strengthen it against future unexpected icebergs.

Qualifications for the Operations Associate Job

• Humble, clear, deft verbal and written communicator; comfortable saying “no” and making complicated ideas simple for a wide range of audiences
• Calm, positive, and collaborative under fire
• Demonstrated passion for designing and re-engineering operational processes
• STEM background a strong plus
• A willingness to live outside of a capital city, close to our customers, for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.
• Language: English required; Swahili-speakers are particularly encouraged to apply.

How to Apply

Apply here for the Operations Associate/Manager Jobs