M-KOPA is seeking:
Position Title: Human Resource Officer
Location: Nairobi, Kenya
Position Start: Immediate
Overall Purpose: M-KOPA Kenya Limited seeks a HR Officer will be responsible for the execution of a pro-active and comprehensive range of HR support and advisory services to internal (HR) and external (business) clients, plus ensuring that policies and procedures are applied consistently and the delivery of best practice at all times.
The HR Officer will be involved in all administration across the full employee life-cycle including support with the recruitment process, managing changes and amendments to employee data and the relevant letters involved and managing the onboarding and exit processes, ensuring accurate measures are taken and necessary parties informed.
They will also advise on and implement policies relating to the effective administration of human resources within an organisation.
About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of “pay-as-you-go” energy for off-grid customers.
Since its commercial launch in October 2012, M-KOPA has connected more than 250,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.
Customers acquire solar systems for a small deposit and then purchase daily usage “credits” for Kshs 40, or less than the price of traditional kerosene lighting.
After one year of payments customers own their solar systems outright and can upgrade to more power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.
This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company’s proprietary cloud platform, M-KOPAnet.
As of January 2015 M-KOPA employs over 500 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognized for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
Role Profile
Key Accountabilities
- provide assistance in Recruitment, Selection and On-boarding processes
- working closely with various departments and assisting line managers to understand and implement policies and procedures;
- promoting equality and diversity as part of the culture of the organization;
- liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
- developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
- preparing staff handbooks;
- advising on pay, promotion, benefits and other remuneration issues;
- administering payroll and Updating information to enable payroll to run efficiently
- interpreting and advising on employment law;
- dealing with employee relations, grievances and implementing disciplinary procedures;
- developing with line managers HR planning strategies which consider immediate and long-term staff requirements;
- planning, and sometimes delivering, training – including inductions for new staff;
- analyzing training needs in conjunction with departmental managers.
- monitoring, maintaining and managing employee records on HR Database
- managing and tracking of contracts
- Provide any other HR Administration support
Requirements
Education: Bachelor’s degree in Human Resource or Business Administration. IHRM Certification.
Experience: Minimum of three years’ experience as a HR Officer.
Knowledge / Skills:
Experience: Minimum of three years’ experience as a HR Officer.
Knowledge / Skills:
- Personable, able to comfortably and pleasantly deal with a variety of people
- Strong customer service skills
- Problem solving capabilities necessary to accomplish the duties and tasks of the position
- Ability to correctly make decisions involving client issues/ problems including when to escalate the problem to a more senior consultant
- Exceptional written and oral communication skills
- Excellent organizational and planning skills
- Ability to effectively learn and acquire new knowledge and skills.
- Ability to share knowledge and work in a strong team oriented environment.
- Detail oriented
- Proficient in Word, Excel, PowerPoint, and e-mail
How to Apply
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-HR0-2057
Deadline for applications is Midnight on Tuesday 22nd December, 2015.
Please Note: Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview.
Therefore, if you have not heard from M-KOPA within 4 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.