KCB Insurance
Bancassurance Officer
Job Ref: CBOK 11/2015
The Position: Reporting to the Branch Manager, the role holder will be responsible for day to day Bancassurance Operations and Services at the assigned Branch.
Key Responsibilities:
- Execution of day to day Insurance operations at Branch level which entails cross-selling of insurance products, claims administration and documentation.
- Maintain accurate records and reports on insurance transactions; updating premium renewals schedules.
- Ensure customer enquiries are resolved promptly as per laid down policies and procedures.
- Effectively create new client relationships and partnerships whilst ensuring retention of existing business relationships through high standards of customer service.
- Collection of premium on all insurance business transacted at the assigned Branch as per laid down procedures.
- Champion Insurance products training at the branch by working closely with Branch management to sensitize customers on insurance products.
Qualifications and Requirements:
- University degree in a Business related course
- AIIK Diploma or ACI Diploma ( minimum of 4 Credits is preferred)
- At least 2 years’ experience in the Sales of motor and non-motor insurance products preferably within an Insurance intermediary or Insurance Company
- Experience in Bancassurance will be an added advantage.
- Good planning and organizing skills with ability to work well in a team.
- Strong communication skills with great customer service orientation.
- Proficiency in the use of Microsoft office software
- Have high integrity levels; maintains utmost confidentiality of information in their possession.
- Have great attention to detail
The above position is a demanding role which the bank will provide a competitive package for the successful candidate.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by Nov. 17, 2015.
Only short listed candidates will be contacted.