Job Vacancy: Outreach Nurse
Purpose: Reporting to and working with the Outreach Team Leader, the Service Provider / Nurse’s main role is to provide contraceptive counselling, long-acting methods of contraception and other clinical services including cervical screening in mobile outreach serving rural, poor, marginalised and under-served communities.
Service providers are expected to deliver, maintain and promote the high clinical and quality standards expected by MSK and to contribute to the improved financial performance of this important delivery channel.
Post-holders are expected to spend at least 5 consecutive days per month away from the regional base ensuring access to services for isolated communities.
Job Title: Outreach Nurse
Reporting to: Outreach Team leader
Probationary Period: 3 months
Contract Type: Fixed Term – 2 years
MSK is a marketing focused, results oriented social enterprise. We develop efficient, effective and sustainable family planning and reproductive health programmes in Kenya. MSK provides services to men and women over 230,000 times a year.
The primary responsibility of this role is to further MSK’s mission of ensuring the individuals right to: CHILDREN BY CHOICE NOT CHANCE
It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES: mission driven, customer focused, results orientated, pioneering, sustainable and people centered
Key Responsibilities
1. Client Care
- To provide comprehensive client counselling on reproductive health, contraceptive options and other services.
- To ensure that all clients are treated with sensitivity, respect, and consideration. If complaints are raised, to be able to effectively manage and resolve them and to promptly refer to the Team Leader if the client complaint continues or is of a serious magnitude.
- To maintain the highest possible standard of client care by providing quality care to all clients.
- To implement a smooth, efficient client flow to minimise client waiting times.
- To monitor and evaluate client care continuously and recommend improvements as necessary.
- To provide accurate information to clients, and their families where required, to enable clients to make informed decision about their reproductive & sexual health.
2. Budgetary Control
- To ensure sufficient supplies are available to provide services without disruption and that stock is dispensed and counted accurately; stock cards are updated continuously and waste and spoilage of stock (i.e. expired stock) and stock outs are minimised.
- To comply with all financial standing operating procedures including accurate and timely management of advances and surrenders required for outreach provision.
5. Promotional Activities
- To fully participate in planned promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.
- To positively promote Marie Stopes Kenya as a leading, quality provider of reproductive & sexual health services.
6. Team Values
- To actively contribute to achieving the outreach team targets set by Marie Stopes Kenya.
- To attend & contribute to team meetings and the creation and implementation of work plans.
- To continuously strive to improve client satisfaction and deliver client-focussed, high quality care.
- To support new team members in their induction & orientation and assist with training as required.
7. Professional and Ethical Conduct
- Marie Stopes Kenya nursing and midwifery staffs are expected to observe the relevant code of conduct for nurses and midwives in Kenya in regard to professional and ethical conduct.
- All clinical care must be provided in accordance with the highest standards of clinical care and safety.
- You must observe high standards of personal grooming and general hygiene and ensure your appearance is neat & tidy at all times whilst on duty.
- You are expected to wear the Marie Stopes Kenya uniform.
- You are expected to act professionally at all times, maintaining excellent client-focussed care especially when circumstances are challenging
- You are expected to act with financial integrity at all time. Marie Stopes Kenya has a zero-tolerance approach to fraudulent activities, including siphoning of clients for personal financial gain.
- Any other duties as maybe assigned by the Programmes Director.
Skills and Experience
Qualifications:
- Diploma in Nursing from a recognised medical training college.
- Bachelor in Nursing will be an added advantage.
- Registered by the Nursing Council of Kenya
Experience:
- Minimum 2 years post training working experience.
- Minimum 2 years’ experience of providing contraceptive services including long-term methods (implants and IUDs) – essential
- Experience in performing cervical cancer screening is desirable
Skills:
- High regard for confidentiality
- Excellent communicator – both written and spoken
- Commitment to excellent client care and the delivery of client-focused services.
- High level of attention to detail
- High level of professionalism and management of clients
- Team player who accepts constructive criticism and is comfortable with giving constructive criticism.
- Ability to remain calm under pressure
- Ability to work flexibly to meet service needs.
How to Apply
Applications quoting the position title with detailed CV, with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:
info@sheerlogic.co.ke
On or before 6th November 2015
Only shortlisted candidates will be contacted
NB: Please clearly indicate on the subject line as ‘Outreach Nurse’
Marie Stopes Kenya is an equal opportunity Employer