Our client is a well-known open-air restaurant within Nairobi, that specializes in a wide variety of barbecued meat, and famous for their game meat.
The restaurant has a night club on the premises with a capacity of over 2,500, as well as an internet cafe, playground, and six bars.
The restaurant which is a popular tourist destination, holds large events, concerts with local and international artists, entertains and dines very high profile celebrities and dignitaries.
To support their current staff needs, we are seeking applications from suitable candidates to fill the following positions.
Sales and Marketing Executive
This position reports to the General Manager is responsible for the achievement of targeted goals as defined in the Unit’s Marketing Plan.
S/he is in charge of orienting and following up to materialize the budgeted revenues of respective segments through existing clientele and key prospects, focusing on revenue maximization, resource management and the unit’s image building.
Responsibilities:
- Prepare the annual marketing plan in liaison with the GM and participate in setting up the marketing policies, procedures and objectives.
- Determine the marketing and sales strategies in all related areas required to meet the annual budgets of the unit.
- Supervise, manage and follow-up on all leads towards business materialization and long term customer relationship.
- Ensure permanent updated files are maintained for all corporate, local and tour groups
- Through various tools (e.g. media, social events etc.) explore economic data, new developments in certain companies’ structures, new assignments, new business centres, new projects which all could be of interest and benefit to the unit and distribute the information to the relevant staff.
- Keep close follow up on developments of the competitor restaurants (covers, structural alterations, special campaigns, rate promotions, marketing efforts, theme events, etc.)
- Make personal sales visits to top key accounts regularly to broaden customer contact base
- Maintain updated customer profiles and database, capable of identifying sales calls report and activities.
- Ensure efficient two-way communication to keep customers updated on the latest developments in the unit and managers on all changes in the customer profile and market trends.
- Work with unit managers to plan promotional campaigns for meals and drinks ensuring the information is distributed in a timely manner.
- Prepare relevant monthly reports for distribution to managers and directors
- Plan and execute the advertising needs of the unit, keeping within corporate standards and group image.
Requirements/competencies:
- Bachelor’s degree in Business Administration (Marketing option) preferred
- A minimum of 3 years sales and marketing experience (hospitality industry experience preferred)
- Effective listening, oral and written skills
- Development and delivery of sales presentations
- Superior negotiation skills
- Knowledge of current market trends
- Ability to work in a team oriented atmosphere
- Ability to be attentive to detail
- Excellent communications and public relations abilities
Catering Manager
The Catering Manager is responsible for all catered functions from origination to execution including delegation of responsibilities.
The catering manager works with sales personnel to generate new business and plans menus in accordance with customer expectations and budget.
Responsibilities
- Coordination of the smooth execution of all catered events by serving as the principal contact, manager, cost control and collection agent.
- Managing the food and beverage provision for functions and events;
- Supervising catering and waiting staff at functions.
- Planning menus in consultation with chefs and clients.
- Organizing, leading and motivating the catering team.
- Planning staff shifts and rotas.
- Ensuring health and safety regulations are strictly observed.
- Budgeting and establishing financial targets and forecasts.
- Monitoring the quality of products and service provision.
- Keeping financial and administrative records;
- Negotiating contracts with customers, assessing their requirements and ensuring they are satisfied with the service delivered (in contract catering);
- Maximizing sales and meeting profit and financial expectations.
- Overseeing the management of facilities, e.g. checking event bookings and allocation of resources/staff;
- Planning new promotions and initiatives, and contributing to business development;
- Handling staffing and client/customer requirements
- Keeping abreast of trends and developments in the industry, such as menus, trends in consumer tastes and management issues.
Requirements / competencies
- Degree or Diploma in Hotel Management or equivalent in a related field.
- Must have 5 years management experience in a recognized hotel or restaurant chain.
- Strong interpersonal and communication skills.
- Possess strong assessment and decision making skills; outstanding ability to influence and build relationships internally and externally
- Ability to identify and resolve problems in a timely and effective manner.
- Excellent organization and planning skills
- Ability to develop others
- An individual with high degree of professionalism and integrity
- Knowledge of a foreign language a plus
- Ability to develop relevant catering systems, a creative approach to solving problems and passion for service excellence.
- Proficiency in Microsoft Office software, Micros and other hospitality IT systems
To apply, email your cover letter and a copy of your updated resume to hoteljobs@peopleinsightslimited.com indicating the position you are applying for in the subject area and your current salary and benefits package by Friday 30th October 2015.
Only shortlisted candidates will be contacted