Position: Amharic Speaking Sales People
Job Ref.: UA713314
Location: Nairobi
Our client is looking for Sales People fluent in Amharic to help market their range of Tablets.
The selected individual(s) will be required to provide technical support and exceptional customer experience to customers in a highly professional and technical manner.
Duties and Responsibilities:-
- Source for new customers while maintaining and managing old ones
- Recognize opportunities for cross selling to customers, by advising on new and existing services which may suit their requirements.
- Patiently listens and responds to customer queries.
- Understand and adhere to the escalation process.
- Maintain customer experience levels within the quality standards stipulated.
- Handle objections by building rapport with customers.
- Provide peer support to other team members in an effort to improve overall team performance
Minimum Knowledge, Skills and Experience:
- At least a Degree from a recognized tertiary institution
- Aged not less than 25 years old
- Excellent spoken and written skills in English and also in Amharic.
- Ability to communicate clearly and effectively
- Good general hardware and software knowledge.
- Ability to understand and solve technical problems.
- Two (2) years in a sales, marketing, and/or business development role.
- Must have a strong customer service orientation.
- Passion for personal communication devices will be a major plus
- Strong negotiation and diplomacy skills
- An innate ability in conversing and building relations with the customer
- Ability to communicate with others clearly, effectively and with respect
- A natural desire to achieve and drive the best results possible for the brand
- Ability to both follow direction and work using your own initiative, proactively assisting customers and dealing with situations quickly and efficiently
- Confident in approach, with strong listening skills
- Previous experience in achieving targets as part of a team and individually
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please send your application letter including an up to date CV with 3 referees to karowan99@gmail.com (Subject of the email should be POSITION APPLIED FOR + JOB REF)
If you are not interested in this opportunity today, please refer any friend or colleague you know that might suit the required profile.
Please DO NOT apply if you do not meet the requirements of the position.
Only shortlisted candidates will be contacted.
NOTE: We do not charge any fees for receiving and reviewing applications or for interviews