Credit Operations Manager Job Opportunity in Kenya September 2014
Position: Credit Operations Manager
Reporting to: Chief Operating Officer
Other Relationships: Marketing, Credit, Customer Service, HR, Finance & IT
Role Profile: The Credit Operations Manager is responsible for leading a dynamic and diverse team responsible for delivering measurable and cost-effective results that will ensure the organisation’s vision is realised.
He/She is primarily responsible for leading and managing comprehensively the Credit programs.
He/she will take leadership in expanding the current 7 Branch outlets, to new market outlets as outlined in the strategic business plan.
The successful individual will be responsible for all strategies and activities of managing a healthy rapidly growing portfolio within the framework of the company vision and mission.
- Delivery of Operating profit and budgetary control on monthly, quarterly & annual basis; by branch, customer segment & product category.
- Achievement of disbursement targets daily, weekly, monthly, quarterly and annually by product category, by branch and by customer segement. Both in number of loans disbursed and volume (KShs.)
- Manage Portfolio Quality (Collections/Repayment) ensuring a good portfolio with PAR not exceeding 2%.
- Managing operational and third party risk control supporting the business in a manner as to maximise efficiency, minimise risk & cost to the business. These include; legal, Valuers, Tracking Companies, M/Vehicle/KRA Agents, Auctioneers, Debt collectors & CRB.
- People Management – Manage all Branch network operations ensuring all staff are well trained and motivated to deliver on the customer promise as per company mission with the highest level of integrity.
- Ensure excellent customer service delivery and customer delight in all Branches.
Minimum qualifications, experience & competencies required:
- Bachelor’s degree in Business Management, Administration or Social Science from a reputable University. Masters degree will be an added advantage.
- Post-graduate qualification in Credit Management.
- Fully conversant with micro-credit and SME lending in the Kenyan business environment.
- Ability to maintain confidentiality, tact and discretion when dealing with people and records.
- Demonstrable People Management experience in a lending environment.
- High integrity and dependability.
- Ability to build and maintain productive working relationships in a multi-functional environment.
- Minimum 3- 5 years experience in a managerial position gained from a Banking or Financial Institution with demonstrable ability in providing guidance in all areas of credit operations including processess, systems & models.
- Strong presentation skills including excellent oral communication skills, passion to make yourself understood and engaging in a pleasant way.
- People Management skills a must.
Application:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current and expected remuneration, quoting the job tittle in the subject field to hr@speedcapital.co.ke.
Deadline of application is October 15th 2014.
Only shortlisted candidates will be contacted.