• C+ KCSE (minimum) or equivalent
• Diploma in Travel, Tourism & Hospitality (must)

Industry Experience

• Two years in an IATA & KATO recognized origination (flexible)
• Independently engaged with individual clients in building Holiday Packages covering Kenya and Tanzania (Must)
• Engage with other Tour companies to better understand market trends, pricing issues, demand/supply equation (desirable)
• Have good rapport with Hoteliers and Lodges and use that to enhance day to day work experience
• Exposure to building overseas holiday packages (to Europe, UAE, India, Mauritius & South East Asia) – desirable but not a must

• Good level of understanding and usage of MS Office (especially word and excel using formulas)
• Reasonable exposure in formatting, network printing, working with shared files and basic PC related trouble shooting
• Good exposure in effective official communication (verbal and written) to clients (especially overseas) – should be familiar with International styles of phrases/terminologies/mail formats etc.
• Equal ability in working effectively alone as well as in a team.
• Sound knowledge of various Game Reserves in Kenya (their topography and uniqueness, facilities, park fees structure, distances between other parks and to Nairobi etc) – Must.
• Knowledge of similar reserves in Tanzania and Uganda – Desirable.
• Working knowledge of Transport operators and vehicles (Type – 4 x 4, Mini van, mini bus, associated costs, etc)
• Manually compute costing for packages as well as system driven computing.
• Ability to seamlessly multi task between operations and client engagement.