Head Tellers Jobs Opportunity in Kenya August 2014
An organization whose purpose is to transform African Businesses into Global Brands through innovation, strategy and business alignment, is in need of Head Tellers.
Reporting To: Branch Supervisor
Overall Job Purpose: To manage day-to-day running of outlets and supervise a group of tellers.
Duties & Responsibilities
- Consolidate and balance daily transactions
- Trains employees in customer service and banking procedures.
- Assign duties and work schedules
- Ensure working hours are adhered to
- Make regular reports
- Deal with customer complaints
- Communicate with tellers, management and customers on a daily basis.
- Custodian of cash on site.
- Outlet relationship management
Key Performance Indicators
- Availability of float at all times
- Consistent & correct daily reconciliation
- Quality service to clients proven by minimal customer complaints
- No cash loss
- Timeliness of reporting
- Team discipline
Qualifications
- Degree preferably in Business
- At least 2 years experience in similar capacity.
- Experience in Banking is ideal.
- Good knowledge of accounting packages that is Sage, Pastel & Quick Books is an added advantage
Disposition
- Very strong communication and interpersonal skills
- Strong supervisory skills
- Driven and motivated by results
Submit your application letter and CV only to recruit@atom.co.ke on or before Aug 31, 2014.