Key Roles

• The salon manager will achieve this through provision of efficient business management, inspirational leadership, permanent team development and operational rigor excellence.
• The Salon Manager is responsible for running the allocated salon(s). This means that the Salon Manager not only directly oversees the daily operations at the salon but that he/she also needs to ensure that the service level always meets if not exceeds customer expectations as well as company standards.
• The high quality will be reflected in the achievement of annual sales targets of all assigned services and products. In this position as head of team he/she is accountable for the training and development of his/her team, provides leadership and offers mentoring where necessary.
• Eventually the Salon Manager is always a role model for the image of the company.

• 2 years + retail management experience in a customer service oriented environment with a large team
• Knowledge of technical skills, products and materials
• Commercial insights (i.e. sales, retail, benchmarking, etc.)
• Handle over 50 staff & is creative in nature
• Must have worked as a supervisor in a franchise setup
• Computer literate
• Able to discipline staff