Business General Manager Job at CfC Group in Nairobi Kenya March 2014

Business General Manager Job at CfC Group in Nairobi Kenya March 2014

We are a leading insurance services company affiliated to Liberty Group, a wealth management company represented in 14 African countries with a focus of making a difference in our customer’s lives.

We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes.

To help us advance this goal, we are seeking talented, self motivated and skilled individuals of high personal integrity to fill the following senior management positions:

Job Title: General Manager – Group Business

Job Location: CfC House, Nairobi

Department: Group Business

Purpose of the Job: To take full ownership and end to end accountability for the Group Business (Group Risk and Pensions) and manage it as a commercially viable operating unit which is customer focused with engaged and motivated employees who contribute to the overall success of the Group business.

Job Objectives

To define a strategy for the operating unit that is aligned to and supports the overall company strategy with respect to group business and is built on sound business principles.
To develop operational plans to deliver on the strategy and closely monitor execution of the group business to ensure optimal functioning.
To optimally apply commercial and financial principles in the management of the group business and ensure that these practices are embedded in their teams (expense and revenue management).
To grow income revenues for the group business and to ensure that key drivers of new business and retention rates are achieved as per the budget.
To ensure that business written is profitable to the company in order to increase shareholder value
To grow the bancassurance, affinity and broker channels
To balance excellence in customer service with efficient business processes to ensure commercial viability
To lead, develop skills, coach and mentor the team and ensure the retention of skilled, productive and engaged thinking people who will provide pro-active, proficient and efficient services to existing and potential clients in order to grow market share and retain existing business
To proactively manage relationships for existing and potential clients. Likewise maintain close liaison with other departments in the business.
To drive changes in order to meet the strategic business objectives of the group business by closely monitoring the execution of the channels strategy.
To conduct Market Research and Intelligence on competitor activities to inform business judgement.

Academic and Professional Qualification

MBA preferably in Finance or Strategic Management or equivalent postgraduate qualification in business.
ACII or FLMI

Experience and Knowledge

Insurance/Financial industry experience preferably in a high performing group business environment with at least 7 years at senior management level Excellent relationship management
Knowledge of Relevant legislation (i.e. Long-term insurance, Broker business, Pension Fund, Bancassurance)
Knowledge of Relevant products in the market
Relationships management and People management knowledge
Working knowledge of Long term group business
Financial knowledge (Group Business)
Industry sector Knowledge

Specific Computer Skills

Proficiency in Microsoft Office

Technical Job related skills

Excellent Customer Relationship management & Service delivery
Conflict/Problem solving and ability to make decisions
Excellent communication, influencing and negotiations skills
Coaching and mentoring
Market Intelligence
Financial Analysis
Planning Skills, Presentation skills
Creative & Innovative thinking
Policy implementation
Strategic Planning & Reporting
Product development

If you meet the requirements of the above position please send an email application together with detailed and updated CV and contacts of three professional references to hr@cfclife.co.ke by 19 March 2014