Scope of Work

1. Establish a workable solution to optimize patient experience through efficient revenue collection channels and shortening the time spent to make payment for services

3. Develop and integrate a solution to HMIS in the hospital to ensure transactions can be tracked and maintained at times and in all service points

4. Coordinate the training and rolling of the project baseline and over time access the desired results in relation to the baseline and targets

5. Establish the infrastructure network and coordinate the required parameters of the project as well as institute any early warning systems that can identify and addresses implementation bottlenecks.

6. Supervise M & E staff training activities for the solution according to the training plan, up-date and adapt the plan and evaluate the training results

7. Assist in the design of the project dashboard and portal channel that will manage the data information and keep track of information flows (the Integrated revenue and payment management system)

8. Ensure overall management of the m-payment & Revenue collection solution (Status, progress, and issues if any) and produce specific reports or information sharing tools as appropriate and as when required by the hospital.

9. Support the solution on the day to day activities.
 

Qualification Requirements

a) Meet statutory requirements including Tax Compliance. VAT Certificate and Certificate of Incorporation/Registration.

b) Provide evidence of compliance with all Central Bank of Kenya regulations regarding communications such as mobile communications, wireless communications etc

c) Demonstrate evidence of a history and capabilities to handle revenue collection and large number of transactions

d) Demonstrate evidence of the capacity to manage risks associated with projects of this nature.

The documents should be addressed to:-

The Chief Executive Officer
Kenyatta National Hospital
P.O. Box 20723 – 00202
Nairobi

and deposit in the Tender Box located at the entrance into Administration Block so as to reach not later than 07/03/2014 at 10.00 a.m.

Any submissions done later than the indicated closing date and time shall automatically be disqualified.

Interested bidders or their representative are invited to witness the opening to be held in the Hospital’s Administration Block.

Chief Executive Officer
Kenyatta National Hospital
For more information please visit the hospital website on www.knh.or.ke