Primary Responsibilities:

• Plan for sales activities on a weekly basis
• Prepare a weekly report based on the sales activities, analysing the achievements and planning for corrective actions in-case of variances
• Monitoring the overstepping reports and advising accordingly
• Monitoring risk and debt collection
• Manage term deposits
• Open new accounts for new and existing customers.
• Provide customer balances
• Advise walk in clients on the various accounts and facilities
• Receive correspondence, letters and instructions
• Manage a portfolio of Retail customers, focusing on increasing product penetration, profitability and customer satisfaction.
• Develop, maintain and expand relationships with retail customers, with an aim of attaining good quality asset book.
• Develop new relationships with retail clients with an aim of increasing the number of accounts for the branch in line with the budget
• Market the bank’s retail loan products to increase the loan book in line with the branch budgeted targets.
• Market the bank’s retail deposit products to increase the deposit book in line with the branch budgeted targets.
• Ensure compliance with credit and regulatory guidelines.
• Monitor assigned portfolio to identify deteriorating credit situations and take appropriate action to address the same.

• Flexibility to be posted in any branch when need for your services arises.
• Excellent interpersonal and communication skills
• Conflict resolution skills
• Negotiation and influencing skills
• Team player and strong leadership and management skills
• Decision making skills