Background

Aegis Trust is an NGO whose aim is to prevent crimes against humanity and manages Kigali Genocide Memorial. Besides managing the memorial, Aegis Trust has several programmes including Education program, the Genocide Archive of Rwanda, Social Enterprises and Social program. Aegis Trust is seeking to hire qualified, dedicated and experienced nationals to fill the Vacant position.

Job title: Receptionist (1)
Job Location: Kigali-Kiyovu Office
Job title: Receptionist
Reports to: Office Assistant

General Description:
To provide front-line services for Aegis Trust Rwanda Kiyovu Office, receive and screen calls in a professional and proactive manner.

Key Responsibilities

• Incoming calls, ensuring that calls are responded to not more than 2 rings.
• Greet person entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Make outgoing telephone calls when required.
• Review monthly telephone bills and apportion the telephone bills according to user departments.
• Receive and attend to visitors whilst they await appointments.
• Receive documents delivered to the office and ensure that they are distributed to their respective addressees.
• Perform administrative support tasks (proofreading, transcribing handwritten information etc.
• Receive messages for staff members and transmit them to relevant staff members timely.
• Notifying the maintenance officer/IT immediately of any problems with the telephone lines or with the operating system.
• Ensure that the reception area is kept neat and tidy so as to maintain the good image of the Organization.
• File and maintain records.
• Perform any other task as assigned by the supervisor.

The following knowledge, skills and abilities are required through a combination of formal schooling, self-education, and prior experience or on the job training.

• Must have a bachelor’s degree in Business studies, Management, or social studies.
• Should have 3 years work experience
• Must be proficient with English Language, both spoken and written and French would be an added advantage.
• Should have excellent interpersonal skills
• Should have excellent communication skills
• Should be computer literate in Microsoft Word, Excel and other software packages
• Must be able to communicate in a cross-cultural environment

How to apply; please send your cv and cover letter to recruitment@aegistrust.org
Only applicants with the right to work in Rwanda will be considered
Only shortlisted candidates will be contacted.
Deadline for receiving applications is 3rd January 2014 at 5.00pm.