An international company is looking for Customer Care Representative to work in a busy call centre environment.

Qualifications / Experience

Diploma in Customer Service / Communications or any related field

Basic computer knowledge skills in MS office suites

Minimum 1 year experience in call centre

Outstanding phone etiquette

Excellent Verbal and written communication skills

Able to manage irate caller situations to respond to the needs of the customer promptly

Multi channel experience is preferred ie email/chat/phone

Preferably experience in Customer Service in a contact centre

Preferably living along Mombasa Road

Interested candidates who are qualified for the above positions should send their CV and passport photo to office@solutionafrica.com.

Closing date 10/01/2014