Duties / Responsibilities

• Identifying training and development needs within the organization through training needs analysis surveys, appraisal schemes and regular consultation with other managers and conduct ongoing personal development classes for staff members where necessary.
• Designing training and development programmes based on both the organization’s and the individual’s needs;
• Preparing annual training calendar/plan and budget
• Develop and organize training manuals multimedia visual aids, and other educational materials for in-house courses; as well as organizing for out- job training.
• Deliver appropriate training within the set budget,
• Managing an effective performance management system through company-wide performance reviews
• Managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organization;
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
• Tracking training effectiveness
• Ensuring that statutory training requirements are met;
• Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;
• Researching new technologies and methodologies in workplace learning and presenting this research to the management team.
• Maintain and keep updated records on all trainings both internal and external
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Developing testing and evaluation procedures including evaluating instructor performance and the effectiveness of training programs; providing recommendations for improvement.

• Bachelor’s degree in Business Administration, Commerce, Social Sciences or related field from a recognized Institution
• Higher National Diploma in relevant field from a recognized institution.
• Certified trainer
• Two years relevant Human Resource Management and Training experience
• Computer proficiency
• Must have a background in the Hospitality Industry.