Responsibilities:

• Meet Minimum sales and collections standards, as set forth by the GM
• Attending the walk-in enquiries and achieving the E/R ratio as set forth by the GM
• Encourage the current students to upgrade for higher courses
• Manage customer relationships, customer retention,
• Tracking of customer history from joining till completion of the course
• Give presentations, Seminars and briefings to clients as and when required.
• Doing customer satisfaction survey and giving the inputs to the training manager.
• Analyzing the market trends based on customer feedback and update GM about the same.
• Organizing road shows and other indoor / outdoor activities to create brand visibility in the market and to increase enquiry base.
• Submitting MIS and reports as per the guidelines of SM/GM.
• Be very familiar with the latest technologies and products.
• Use software tools on the desktop to track client contact information, communication with potential clients, and other sales-related functions.