Job Summary:

To be responsible for the management of the General Insurance Business division in line with the company’s policies, requirements and regulations.

Key Duties and Responsibilities:

• Design strategies and policies so as to achieve the company’s mission, vision, objectives and core values in relation to its General Insurance Business cover
• Supervise the implementation of General Insurance Business strategies
• Gather marketing intelligence including competition, new products in relation to General Insurance Business cover
• Develop a strong understanding of customers and market dynamics
• Set goals and monitor the General Insurance Business performance
• Liaise with the marketing department to ensure General Insurance Business sales targets are met
• Manage Unit Business across the company’s branches-for targets and regulatory compliance
• Ascertain the level of risk exposure in relation to General Insurance Business line of insurance
• Ensure efficient use of resources and time in the General Insurance Business department
• Ensure that all employees are kept motivated and are working towards achievement of the company objectives
• Carry any other duties as may be required from time to time for efficiency and effectiveness

• Hold a Bachelor’s Degree in Commerce, preferably Insurance, Masters Degree/ Advanced Diploma in Insurance is an added advantage
• Have a minimum of Five (5) years relevant work experience, 3 of which should be at managerial level with proven result oriented track record
• Experience in General Insurance Business processes, schemes, rules and regulation
• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, mature, reliable, hard working and able to work without supervision
• Management ability
• Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email
• Honest and with high integrity

• Have a good understanding of the Insurance Act, AKI reports and conversant with the market trends
• Have a good understanding of the Insurance Industry
• Understand and implement processes and procedures
• Have a high sense of diplomacy, accuracy and attention for detail.
• Passion for championing & offering excellent customer service.
• Business acumen, Strategic thinker with ability to make sound decisions for the business
• Ability to probe and negotiate with difficult customers, good at managing relationships
• Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.