Hotel Administrator Job in Narok Kenya 2013-(jobs@jantakenya.com)
Our client in hotel industry is seeking to recruit an Administrator to be in charge of day today running of the hotel.
- Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
- Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
- Assist in keeping the hotel clean and tidy, at all times
- Deal with customer complaints in a professional manner
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
- Propose and implement effective marketing strategies to maximize room occupancy levels
- Complete all daily administration tasks as required
- Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
- Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
- Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager
- Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
Qualifications
- A diploma from Utalii College
- CPA (K) from recognized institution
- Experience in hotel industry preferably guest house that offer accommodation
- Computer literate
If qualified kindly send CV to jobs@jantakenya.com clearly indicating ‘Hotel Administrator Narok’ on the subject line by 25th September, 2013.
DO NOT attach any certificates.
Only shortlisted candidates shall be contacted.