Relationships:

Reports to: Financial Administrator

Subordinate staff: Bookshop assistants- Sales Assistants, Accountant

Other internal contacts: CDN programmes and institutions

External contacts: Publishers & Sales Representatives, General Public

Major Responsibilities / Duties

• Procuring merchandise for resale.
• Maintain inventory control for all merchandise.
• Conduct research on new or required items for resale.
• Control merchandise receipt, inventory and pricing.
• Monitor sales figures and margins to ensure budget targets are met.

• Prepares and completes annual inventory.
• Develop and implement annual marketing plans.
• Evaluate marketing plan effectiveness on an event or annual basis.
• Directs the stores layout and design for merchandising of products.
• Good working knowledge of Bookshop computer management systems.
• Able to open and close the store and complete the month end processes and back ups.
• Maintain merchandise data base.
• Resolves problems related to the operation of Point of Sale (POS) system.

• Assumes full responsibility of the Bookshop.
• Supervise day – to-day activities of staff in accordance with Human Resource policies and procedures.
• Plan, organize and coordinate formal orientation and training of employees under direct supervision.
• Conduct performance enhancement process in accordance with standard practice and collective agreements.
• Manage personnel issues that arise between performance planning activities.
• Manage and allocate workload when necessary and help define priorities.
• Provide leadership by disseminating information, providing feedback, advising, and coaching.

• Building rapport.
• Client/Customer Awareness.
• Interpersonal Relations.
• Listening skills.
• Organizing/Planning ability.
• Personal work ethic.

• Analytical Skills.
• Attention to details.
• Computer Skills.
• Flexibility/Adaptability.
• Innovation/Creativity.
• Leadership Skills.
• Learning ability.
• Mentoring/Coaching.
• Oral communication.

• A Diploma in business administration.
• A degree in Business administration will be an added advantage.
• Qualification in purchasing procedures and sources for books, school supplies and other merchandize sold in a bookshop.
• Two years experience working in a busy bookshop.
• Strong ability to effectively plan and organize retail operations to meet operational objectives in accordance with CDN goals.
• Remarkable ability to perform consistently under the pressure of deadlines and other administrative demands.
• In-depth ability to work cooperatively with others.