The ideal candidate must have proven experience in leading and managing large teams of people with diverse backgrounds.

• Formulate and implement the business strategy to ensure overall achievement of the Group’s goals;
• Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department;
• Participate in strategic and operational governance processes of the Group as a member of the senior management team;
• Lead ICT strategic and operational planning to achieve Group goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization;
• Develop, track, and control the information technology annual operating and capital budgets;
• Direct development and execution of a Group-wide disaster recovery and business continuity plan;
• Develop and maintain an appropriate IT organizational structure that supports the needs of the business;
• Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources;
• Supervise information system and communications network;
• Develop and implement a customer service platform to serve the Group in every aspect;
• Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access;
• Participate in vendor contract negotiations for all new computer equipment and software purchased for the Group;
• Manage the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions;
• Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale;
• Define and communicate corporate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems;
• Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance and;
• Supervise train and develop staff to achieve a highly productive and motivated team.

• A Bachelor’s degree preferably in Computer Science, Information Technology, Engineering, or IT related field with relevant professional certifications;
• A Master’s degree in a Business related field;
• Possess at least one professional IT qualification in either CISM or CISA or CCNA/P or MCSE/A or ITIL;
• At least 10 years experience with not less than 5 years in a senior management position and in in a wide area network with recent responsibilities in IT infrastructure development;
• Experience in design, implementation and commissioning of Groupwide ERP systems will be a plus;
• Demonstrate an understanding and appreciation for all aspects of IT through progressive involvement in the application of ICT to business processes;
• Knowledge of Cisco networking, telephony equipment and software;
• Demonstrate a good knowledge and experience of PC operating systems and core applications, UNIX and Windows operating systems, Internet services, systems engineering and support, network infrastructure design and support;
• An sound understanding of portfolio, programme and project management and a track record of delivering and enabling large-scale complex change programmes;
• An understanding of key ICT management standards, including but not limited to ITIL, PRINCE;
• Procurement and negotiation skills;
• Employing excellent leadership and team-working skills in an environment where priorities and goals can quickly change and evolve;
• Must have strong analytical diagnostic and customer care skills;
• Proven experience in IT planning, organization, and development;
• Excellent leadership skills particularly in strategy formulation and execution;
• Proven ability to quickly grasp business risks and make sound decisions;
• In-depth knowledge of applicable laws and regulations as they relate to IT.