KCB E-Payments Utilities Manager Job Opening in Kenya 18th December 2015
Job Title: E-Payments Manager, Utilities
Job Ref: RB 05/2015
Department: Retail Banking
The Position: Reporting to the Senior Manager Electronic Payments the job holder will be required to grow E-payment revenues through the acquisition of Utilities Business (Water, Electricity, Rates etc). Develop, customize, manage and or maintain e-payments solutions aligned to the requirements of acquired/to be acquired business.
The solutions are to facilitate cashless transacting for payments and collections.
Key Responsibilities
- Rollout and management of Electronic Payments through acquisition of Utilities companies, on E-Payment Channels.
- Preparation and signing of contractual agreement.
- Monitoring and evaluation of the business model for optimum revenue generation.
- Relationship building and customer service.
- Risk analysis and Management.
- Execute operational excellence, cost management and monitor compliance to internal policies and regulator requirements
- Champion customer service and implementation of quality service delivery standards
- Responsible for gathering market intelligence for the improvement of the channel as well as rollout of more services and channels for electronic payments
- Facilitate/Ensure Utilities companies are continuously trained in order to upskill them on product and service offering
The Person
- A Bachelor’s Degree in a Business related field from a University recognized by Commission for University Education.
- Professional qualification in Marketing, CIM will be an added advantage.
- Master’s degree will be an added advantage
- A minimum of 5 Years’ experience in Business development covering the following areas:
- Management of utilities operations
- Product development
- Commercial Awareness
- IT Service delivery skills
- Banking Operations.
The above position is demanding for which the bank will provide a competitive package for the successful candidates.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
To be considered your application must be received by Jan. 23, 2015.
Only short listed candidates will be contacted.