Purpose of Division / Office: The Communications Division is responsible for the marketing, brand and global voice for Islamic Relief Worldwide (IRW). 

• Oversees the gathering of all marketing and media collateral through a network of citizen journalists (regional desk staff, field staff & aid workers, volunteers and where necessary – freelancers)
• Work independently to film, photo and edit visual and audio content to professional standards when resources or time-scales are tight and/or a project needs special attention
• Continuously looking for new, creative and cost effective ways to produce compelling content for a range of multi-media platforms
• Gathering and utilizing visual and audio collateral which is hidden in the inner recesses of the field offices
• Support the Comms Division in acting on requests for collateral
• Harnesses feedback from across the Family, with an unstinting drive to continuously adapt and improve the steady stream of material being produced.

• Day-to-day engagement with International Programmes representatives (inclusive of desks, humanitarian department, orphan/child welfare department)
• Day-to-day engagement with Brand Manager in Birmingham
• Regular engagement with different programming staff, aid workers, volunteers across the regions, to capture and curate their first person accounts of the great work they do
• Regular engagement with Partner Communications representatives to provide relevant case study material as and when required
• Regular engagement with citizen journalists and – where the need justifies the expense – freelancers
• Regular engagement with Global Comms Working Group

• Work closely with field-office programming staff to ensure all the powerful stories of the work that IR does is being chronicled with the powerful medium of video and photography
• By definition the role will require exceptional leadership and project management in the form of writing clear briefs and overseeing video production and/or photography across multiple territories
• Responsible for creating a wide network of ‘citizen video/photo journalists’ across the regions consisting of regional desk officers, aid workers, volunteers and where necessary – freelancers
• Regularly train field staff will ensure standards are continuously improving with the goal of reflecting global best practice
• Develop a considered video/photography strategy based on continuous briefings from the regional desk officers
• Ensure effective contingency mechanisms are in place during humanitarian relief situations to guarantee continuous reportage from the site of the natural disasters
• Meet the ever-evolving content needs of the Family, both proactively through a formal briefing process and in response to immediate needs
• Harnesses feedback from across the Family, with a drive for continuous improvement
• Where voids exist, develop a roster of freelancers who have the capacity to support the Family in a cost-effective fashion
• When resources or time-scales are tight and/or a project needs special attention, work independently to film, photo and edit visual and audio content to professional standards
• Utilise Digital Asset Management System for content upload for use by the Family
• Provide direct service as required to the marketing needs of the Family

1. Provide editorial leadership and approvals
2. Provide relevant and necessary collateral as and when required for all key stakeholders
3. Liaise with the editorial co-ordinator and graphic designer when needed

• Abide by brand guidelines that guarantees a coherent look and feel of all communication

• Strengthen creative work by actively engaging and networking with the wider humanitarian and development community as well as the wider creative industry
• Request analysis, measurement and evaluation of all marketing activity

• Supporting the Family with strategic direction, timely reports and technical advice in the field of marketing video/photo collateral development
• Provide support as may be required to IRW Public Relations IRW Brand Management
• Contribute to Family-wide decision-making and continuous learning, change and improvement processes, and implementation of the organisational and divisional strategy
• Support delivery on IRW objectives that are monitored on the basis of KPIs
• Support efficient planning and management of the four Regional Office’s work, and continuous analysis and adaptation to the risks and opportunities posed by both internal and external changing environments
• Timely and efficient decision making; sound financial and resource management; assured quality of programmes and services; active and continuous monitoring, evaluating, learning and benchmarking within the department
• Help promote and foster a culture in which Islamic principles, values and approaches which are adopted by IR are consistently respected, applied and complied with in the delivery of the country / division / unit objectives and in the conduct of its employees
• Responsible for maintaining own professional development
• To comply with IRW’s policies and procedures in undertaking roles and responsibilities
• Performing other duties incidental to the work described herein. This requires a flexible approach to respond to any work requests from the IRW Brand Manager at short notice

• Technical experience of the following, to a high-standard in a corporation or NGO:

1. Copywriting in English
2. Videography including corporate videos, tv commercials, infomercials
3. Corporate/Commercial Photography
4. Project Management – especially adept at dealing with evolving situations
5. Managing a team of field-based videographers, photographers and/or journalists 

• Sound portfolio of media-related work
• Experience of managing and producing creative in a corporation or in an NGO, within multiple geographies and environments
• Significant experience of all elements of the video and photo production process – creative briefing, storyboarding, pre-production, post production
• Experiencing in meeting customer demands to high-standards
• Experience in managing large teams including creatives and freelancers
• Proven record as a multimedia journalist or writer, operating within a management team
• Experience and background in a leading marketing organisation
• Experience in collaboration and coordination which lead to positive relationships with internal actors and external bodies
• Experience in utilising Digital Asset Management tools
• Experience of working in teams that are high-performing with a clear innovative direction
• A track record in project management with experience of working with limited financial resources

• Strong ability to write as well as develop photographic and video collateral in an inspiring, accurate and descriptive manner, that is able to bring its reader/donor into proximity with beneficiary communities
• Strong ability to gather, develop and deliver marketing collateral that serves the global brand requirements of a global NGO and captures humanitarian and development needs
• Creative, inspiring and energetic, with an attention to detail
• Excellent written English language
• Excellent knowledge and familiarity of software for video-editing and photo-editing
• Strong team-working and able to work in a collaborative manner
• Strong understanding of a charity dealing with poverty and humanitarian needs
• Understanding of development and humanitarian work at an international-level
• Innovative thinker, able to translate strategy into action plans and deliverables
• Good communication and interpersonal skills
• Good ability to work calmly under pressure to tight deadlines and balance competing priorities
• Results focused – ability to plan, co-ordinate and deliver objectives and targets with a positive drive to achieve results
• Sound financial and resource management
• Ability to communicate technical information and requirements to non technical management and internal stakeholders
• Willingness to work autonomously, take initiative, and be remotely managed
• An understanding of marketing and other current marketing trends

• Undergraduate degree in Fine Arts or related field; graduate degree preferred

• Is committed to integrity and IR Values, upholding the highest standards in conduct
• A natural leader and inspires trust and motivates others to produce their best work
• Desire to serve in a humanitarian and development INGO, serving beneficiaries
• Willingness to work unsociable hours regularly, including some weekends
• Willingness and ability to travel extensively and frequently to Field offices
• Strong emotional intelligence and resilience, and able to maintain composure – acting in a calm and measured way, in difficult situations
• A positive demeanour / disposition, and able to overcome setbacks and motivate others
• Is highly flexible and able to adapt to changing situations and priorities
• A learning attitude and a continuous improvement philosophy