The successful candidate will be responsible for:-

• Managing the process of identifying learning and development needs based on current and future skills & competencies requirements various Divisions;
• Development of training content/curriculum for new programs and new products;
• Planning, developing and coordinating the end to end delivery of all learning and development initiatives;
• Actual facilitation of induction courses, Product & Services Training and Basic Telecommunication training;
• Carrying out training evaluation, training Impact analysis and determination of ROI for all training initiatives delivered;
• Providing accurate periodic reports to the stakeholders;
• Coordinating the delivery of training by internal and external facilitators;
• In liaison with supply chain sourcing, maintaining and managing the external training vendor data base;

• Degree in HR/ Education/ Telecommunication/IT/HR or any business related discipline from a recognized university;
• Post graduate qualification in human resources;
• Five years post-graduation experience in a variety of training/technology roles gaining practical experience to complement theoretical knowledge.
• Proficiency in designing curriculum & module content;
• Savvy in current training & development program designs – Blended Learning;
• Good command in training delivery and training evaluation techniques;
• Ability to manage projects and programs;
• Ability to coordinate and work in teams;
• Ability to analyzing thematic training needs; designing thematic blended learning and development solutions incorporating third party learning institutions;
• Ability to facilitate career counseling and couching sessions;