Switchboard Operator / Receptionist Job Opportunity Kenya (KES 20K – 30K) April 2014
Switchboard Operator / Receptionist
Job Summary: Under the direction of the immediate supervisor, receives and transmits telephone calls, greets visitors, responds to general enquiries, and completes and distributes various documents related to these functions.
Maintains a register of room bookings and allocates rooms.
Maintains office supplies.
Major Duties and Responsibilities:
- Operate telephone / switchboard service. ??
- Provide information and assistance regarding telephone numbers and completes certain types of calls.??
- Enquire as to the nature of calls in order to refer to appropriate person or service.?
- Answer internal or external calls (local and long distance) and transfer calls.
- As required, take and relay messages.??
- Greet and direct visitors. Provides assistance to them as required.??
- Maintain a register of room bookings, allocate rooms on request and completes any required forms. ??
- Maintain inventory of office supplies.??
- Receive messages by fax, inform intended recipients or send messages by internal mail. ??
- Send messages by fax as required.?
- Compile and update data related to area of activity.?
- Correct and update electronic telephone directory.??
- Types, photocopies, completes and distributes documents related to reception, telephone service or any other routine document.?
- Use standard office equipment such as personal computer, typewriter, calculator, photocopier and fax machine. ??
Education and Experience:
- Diploma in Secretarial Studies or Front Office
- 1 year experience in a similar role
- Excellent written and spoken communication skills
- Ability to work in a fast paced environment
Salary: 20,000 – 30,000 per month
Email CV and salary requirements to recruitment@odumont.com with “Switchboard Operator” in the subject line.