Supermarket Chain Chief Operating Officer Job Opportunity in Kenya 2014 (


We partner with both local and international clients to source for best talent in a number of Specialized and generalist areas.
Our client, is one of the largest and fastest growing Supermarket Chains Headquartered in Kenya, with presence East Africa with a turnover of US$0.5bn(Kshs. 40billion).
As a result of restructuring within the organisation in order to better prepare the  organisation to tap the emerging opportunities in retail, new positions have emerged.
In line with their growth and expansion plan they are sourcing for talented, passionate, self driven and energetic professionals looking to develop and enhance their career to take up the following position:-
Chief Operating Officer

Reporting to the CEO, S/he shall assist the Chief Executive in providing leadership to this rapidly growing company.

As Chief Operating Officer, s/he will be responsible for translating the Board of Directors’ vision and strategy into organizational policies, directives, and procedures, managing functional staff, and serving as internal spokesperson for corporate messages.

As the key driver for execution, s/he will also oversee, monitor and evaluate work plans, resourcing and quality control for corporate deliverables.

Operations, marketing, customer service and distribution logistics will all report to this position

The incumbent will hold profit and loss responsibility for quarterly results and will be accountable for:

  • Budgeting, costing, resourcing and reporting
  • Systems and procedures
  • Regulatory compliance and relations
  • Product development and delivery
  • Customer service and support
  • Administration (procurement, data management, technology, facilities, etc.)
  • Recruitment, retention and rewards
  • Brand compliance and enforcement
  • Buck-stopping the Chief Executive and Board of Directors
Evaluation: The incumbent’s effectiveness in the position will be measured by his or her ability to generate and consistently increase profit by continually improving the Company’s profile and operations and by the quality, timeliness and innovation of his or her support to external and internal clients.

The ideal incumbent is a “doer” and entrepreneur with:

  • An MBA or finance-related graduate degree from a leading global university
  • Significant personal and business experience in East Africa
  • Excellent communication skills in spoken and written Business English
  • Sound professional judgment, personal drive, integrity, initiative, resourcefulness and cross-cultural sensitivity
  • Attention to detail, time-keeping, patience, dependability, willingness to travel, enthusiasm and a sense of urgency
  • Leadership, team-building and motivational skills
  • Vision, personal ambition and confidence in own ability to achieve measurable results
  • Manage and direct company operations to meet budget and other financial goals.
  • Develop, establish, and direct the execution of operating policies to support overall company objectives.
  • Working in partnership with the management team and BOD to create the strategic five-year plan and implement new processes and approaches to achieve it.
  • Oversee all administrative functions, ensuring smooth daily operations.
Key Qualifications:
  • Must have an MBA  or a masters in any relevant field.
  • Must have leadership and team management skills.
  • Must have strong drive and motivation.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills including the ability to prioritize workload.
  • Strong sensitivity for multi-cultural/multi-national environments.
  • Attention to details.
Skills & requirements
  • Must have experiencing supervising operations preferably in manufacturing or retail across many locations and supervising more than 500 staff.
How to apply:
Send your application including a covering letter that demonstrates why you are the best candidate for this position, a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email and Skype address, and the names of three professional referees.
Applications will only be accepted if received via email

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