VGE Africa Regional Sales and Team Manager Jobs recruitment at Safaricom Limited  in Kenya September 2013


Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
VGE Africa Regional Sales, Team Manager


As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region.

East Africa has been identified due to its highly skilled and highly educated workforce with an operating environment conducive to international business.
This partnership will not only position our Enterprise offering strategically to ensure growth and market dominance, but will also guarantee job creation.

We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise.

In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Reporting to the Regional & Country Sales Manager, the role holder will manage a team of Multi-Country Sales Specialists covering North / East / West Africa Region to deliver data, voice revenue, cost and margin targets.

The job holder’s key responsibilities will be to:

  • Responsible for managing a team of up to 12 people;
  • Responsible for the pan-Africa team management of specific nominated Vodafone Global Enterprise accounts and delivery of profitable, long term business of those accounts to Vodafone aligned to the Global account strategy.
  • Ensure delivery of all Pan-Africa financial targets including revenue and Total Contract Value (TCV), and gross margin;
  • Ensure sales and Net Promoter Score (NPS) targets are achieved;
  • Establish appropriate relationships with customers and internally within Vodafone to leverage those relationships to ensure maximum financial return from Vodafone customers in all countries across the African continent;
  • Work with global and regional third parties & partners such as APL, Quickcomm, TnT, and Bluefish to ensure the customer is fully aware of the VGE portfolio;
  • Work together with VGE GAMs & NAMs to develop action plans to ensure account strategies are executed upon;
  • Collaborate on the service relationship with Customers, OpCo and Partner Network customer base, agrees and ensure delivery of agreed service levels;
  • Motivate & mentor regional remote account sales team with clear focus on objectives and targets;
  • Identify cross sell and up sell opportunities for fixed and mobility services specific to the customer industry and drives best global and regional practice;
  • As part of Vodafone Global Enterprise team, responsible for representing customer view and insight for product decision mix and product and proposition mix roadmap for customers;
  • Introduce new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients.
Role requirements:
  • 7+ years’ Experience of working for a blue chip multi-national organization in a managerial position;
  • 5+ years engaging with customers in multiple countries inside and outside the African continent;
  • Demonstrable capability to interact at strategic C level within multi-national blue chip organizations as part of the decision making process;
  • Understands key financial metrics such as ROI and can demonstrate capability to use these as key selling tools;
  • Identifies and qualifies up-selling sales opportunities to increase Pan-Africa growth and revenue on customer accounts;
  • Expertise with procedures and systems (e.g. Siebel, SFDC, etc.) To manage opportunities through the lifecycle e.g. resigns, acquisitions and managing the progress of quotes through industrialized commercial processes to contract production;
  • Has the ability to manage own time & work independently in a highly matrix’d environment;
  • Working within the policies and processes common in a blue chip organization.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.
The deadline for application is Thursday 8th August, 2013

The Head of Talent & Resourcing
Safaricom Ltd

Via E-mail to

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