5th
December
2019
Quality Assurance Jobs -Kenya December 2019
Job Title: Quality Assurance Representative
Industry: Call Center
Location: Nairobi
Reporting: Quality Assurance and Training Manager
Job Summary
The primary responsibility of the incumbent will be to evaluate each customer service representative in various functions and be able to give constructive feedback and coaching with a view to enhancing customer experience.
Responsibilities
(Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organization’s mission and strategy)
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