Customer Care Representative at Glacier Products in Kenya June 2014


Glacier Products Limited, the manufacturers of ice cream (Dairyland, Mio and Amore) seeks to recruit a Customer Care Representative who will be based in Nairobi.

Key Responsibilities:
  • Develop and implement customer service procedures and policies for the organisation
  • Attending Customers complains and queries
  • Dealing with Internal and External Communications
  • Maintaining Client Data base
  • Managing Customers relations
  • Bachelors degree/diploma in business related or equivalent
  • At least 2 years experience in customer service
  • Good verbal/written communication skills
  • Exceptional customer service skills
Interested candidates should submit their CVs through on or before 20th June 2014 indicating current and expected salary.


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