25th
January
2019
Safepak Customer Service Representative Job in Kenya January 2019
Safepak Limited
Job Title: Customer Service Representative
Reporting To: Sales & Admin Manager
Responsibilities
Managing incoming calls and customer service inquiries
Identifying and assessing customers’ needs to achieve satisfaction.
Writing down customer orders and issue the orders to dispatch
Ensuring that Payments for cash sales are done before receipts for any order are generated.
Coordinate on delivery of customer’s order to ensure all the deliveries have been done on ...