Job Vacancy at Horizon Contact Centers for Quality Assurance Supervisor in Kenya 2013   Horizon Contact Centers is East and Central Africa’s first state - of - the - art and fully on demand international contact center and Business Process Outsourcing facility. We seek a suitably experienced, self driven and motivated Quality Assurance Supervisor. Duties and Responsibilities: Facilitate both internal and client quality review meetings and document actions and minutes from the same. Validate the call quality evaluations both Live and ...