31st
August
2013
Job Vacancy at Horizon Contact Centers for Quality Assurance Supervisor in Kenya 2013
Horizon Contact Centers is East and Central Africa’s first state - of - the - art and fully on demand international contact center and Business Process Outsourcing facility.
We seek a suitably experienced, self driven and motivated Quality Assurance Supervisor.
Duties and Responsibilities:
Facilitate both internal and client quality review meetings and document actions and minutes from the same.
Validate the call quality evaluations both Live and ...