(30 Posts)Customer Service Executive Job Vacancies- 20K
Summary
Our client is an online market place targeting sellers and buyers to interact on the platform. They are based in Kitengela town and looking to hire a team of 30 young and energetic customer service executives.
Responsibilities
- To provide excellent customer service in sales and after-sales situations
- To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
- Be involved in telesales and online marketing
- Follow up on customers
- To project a professional company image
- Accurately respond to questions and assist customers with product features
- Assist customers with their payments needs and accepting payments
- Maintaining a professional appearance, behavior, and conduct
- Effectively work with peers in a team focused environment
- Perform other duties as required
Qualifications
- Form four and above
- Excellent communication skills
- Time management skills
- Telephone skills
- Ability to close a sale on phone/online
- Must have a smart phone or a laptop
- The team will be trained
How To Apply
Qualified candidates to forward CVs to recruitment@britesmanagement.com
Only the shortlisted candidates will be contacted.