The main role of the administrative assistant is to provide administrative support for smooth running of the Production department.

• General administration
• Planning
• Reporting

Responsibilities

• Develop, maintain and review administrative systems to achieve maximum efficiency.
• Liaise positively and professionally with colleagues and visitors.
• Work closely with the production team to assess progress of the production department.
• Produce reports on progress within the production department and outline any developed strategies to improve.
• Responsible for overseeing any changes and evaluating any alterations to both external and internal staff.
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Write letters and emails on behalf of other office staff
• Cover the reception desk when required
• Maintain computer and manual filing systems
• Handle sensitive information in a confidential manner
• Perform secretarial duties such as: taking minutes for internal meetings; typing reports and letters.
• Manage stores, petty cash and office stationery.
• Manage the physical office space.
• Resolve administrative problems by analyzing information; identifying and communicating solutions.
• Ordering & monitoring office supplies.
• Basic book keeping and petty cash management.

Client Management

• Handling client enquiries as well as feedback and documenting them.
• Managing customer complaints including finding root cause of complaints.
• Offering immediate solutions.
• Discussing customer feedback fortnightly with Heads.
• Updating client feedback book.

Qualifications

• Bachelor’s degree, Diploma, Certificate in business administration or any business related course
• At-least 3 years of experience in similar role
• Track record of administrative achievements in previous engagements
• Experience in leading and managing high performing teams
• Aggressive with Good networking skills
• Presentable and with good command of English with ability to handle high-end clients
• Great communication and interpersonal skills
• An outgoing and friendly personality
• Ability to multi-task and strong leadership skills

How To Apply

If qualified kindly send your CV to vacancies@jantakenya.com clearly indicating “Administration Assistant” on the subject line by 28th January 2019.