Hand in Hand Eastern Africa (HiH EA) is a registered Non-Government Organization (NGO) in Kenya with mandate to operate within the Eastern Africa Region and a member of the Hand in Hand Global Network. Our vision is an empowered the society with sustainable enterprises and jobs. HiH EA currently operates 23 branches in Kenya and Tanzania.

HiH EA seeks to fill the following vacancy and invites applications from suitably qualified individuals who will undergo a selection process.

Job Description

REF NO: HEA PR&CO 01-2018

The position is responsible for public relations and communication strategies and activities at HiH EA; these include promoting awareness of its programs and create increased visibility of the organization with beneficiaries, donors, partners, key stakeholders, government agencies and the general public. It also ensures dissemination of appropriate messages to relevant audiences (both internally and externally) through effective channels, and promotes documentation of the organization’s program work, as well as experiences, lessons and sharing.

Duties and Responsibilities

• Management of Public Relations and Communication
• Support the development and implementation of strategic and business plans for the unit.
• Spearhead the development, implementation and periodic review of operations plans, management plans and work plans for the unit.
• Support the development of annual budgets, and manage its utilization and monitoring for the unit.
• Provide overall technical support and advice on public relations and communications at HiH EA.
• Analysis and report on impact of communications activities on a quarterly basis and also compile and submit periodic and management reports as prescribed.
• Ensure prudent use of resources entrusted to the unit.
• Support fundraising and resource mobilization by providing relevant data and information for proposal writing, concept papers etc.
• Coordinate Communication Initiatives and Processes
• Build and maintain the profile and brand of HiH EA that promotes of a positive image and create visibility with its audiences.
• Coordinate initiatives that enhance communication with key stakeholders and facilitate use of appropriate media to support HiH EA’s communication with external audiences.
• Coordinate the publication and disseminate of HiH EA’s newsletters, magazines, documentaries, brochures, reports etc.
• Manage content for communication materials reviewing, editing, branding and printing and upload finished products in relevant channel; articles, graphics, imagery, videos, pictures, etc.
• Develop and maintain effective mechanisms for internal communications.
• Support in coordination of marketing, fundraising and resource mobilization activities.
• Develop the organization’s response to current issues and events, online and for distribution to appropriate target audiences.
• Coordinate the production and printing of annual reports.
• Organize networking forums for media.
• Support in drafting of various articles, letters and communiques as and when required
• Assist in organizing publicity events such as media briefing and releases, PR events etc.
• Facilitate training and capacity building of staff on PR and Communications.
• Keep abreast with developments in PR and Communications and advice management accordingly.
• Production and Dissemination of Corporate Materials
• Coordinate the writing, proof-reading, editing, and compilation of materials for communication, correspondence and publication by HiH EA to promote program work.
• Take and edit pictures, audio and video recording for documentation purposes and for sharing with partners and key stakeholders.
• Assist in organizing donor meetings/forums.
• Maintain an updated database of partners, donors and key stakeholders.
• Facilitate the production of newsletters, IEC materials, publicity materials such as brochures, pamphlets, documentaries, annual reports and special publications etc as directed by management.
• Management of Website and Social Media Platforms
• Maintain HiH EA website and official social media platforms sites (Twitter, Facebook, Instagram, Flickr), YouTube etc.) and keep them relevant, updated and interactive, while ensuring implementation of new emergent platforms.
• Ensure that the content of website is appropriate and up to date.
• Ensure interactive responses to partners and public in the social media.
• Prepare and disseminate blogs, updates, photos features, stories etc.
• Work in collaboration with the ICT team to improve website and keep it user friendly.
• Support Management of Relationships with Public
• Represent the organization in public relations forums.
• Identify HiH EA’s main audiences and ensure relevant communication to them.
• Promote visibility of the work of HiH EA and ensure the organization’s brand is maintained.
• Maintain positive relationship among external stakeholders and represent and participate in relevant forums where nominated and promote HiH EA’s work.
• Respond to requests for information and enquiries about HiH EA, its programs and activities.
• Promote HiH EA to create positive strong visibility, good public image, and good public relations.
• Manage Media Relationships
• Establish and maintain strong working relationships with key media houses to promote HiH EA’s profile and visibility.
• Provide advice including development of relevant messages and use of the right media channels for effective communication.
• Develop press materials including press statements and releases, and information kits/fact sheets.
• Identify and facilitate opportunities for HiH EA to regularly feature in the media.
• Collate and manage media inquiries.
• Coordinate and manage placement of adverts in the media.
• Facilitate Documentation, Information Sharing and Learning
• Coordinate documentation and publication of work processes.
• Provide support to staff in design and production of training and communication materials.
• Facilitate documentation and dissemination of experiences, lessons, stories, best practices and case studies.
• Support in developing and maintaining a system to capture positive reports on program work that appear in the media and other publications.
• Maintain proper storage of all data and information in a structured way and carry out regular back-ups.
• Keep proper documentation and manage a proper filling system that is easily retrievable.
• Perform any other duties and responsibilities which may be assigned by the Supervisor from time to time.

Qualifications

• Diploma in Mass Communication, Public Relations or Journalism.
• At least three (3) years’ experience in media relations, public relations and communications in a busy organization in a similar position preferably from NGO background
• Excellent interpersonal skills and good time and personal management skills
• Good communication skills and strong command of English and Swahili languages
• A strong team player and demonstrated ability to work effectively in a multi-disciplinary team setting.
• Demonstrated ability in event planning and facilitation
• Computer literacy in the use of MS Office Suite – Windows, Word, Excel, PowerPoint and Outlook, with practical experience in the use of electronic communications including email, internet, etc.
• Ability to communicate technical information clearly and effectively to both technical and non-technical colleagues, and have excellent report writing skills
• Willingness to travel to program sites and interact effectively with local communities and to document the activities.
• Ability to work independently but consult as necessary and deliver results with minimum supervision and under pressure.
• Results oriented and able to align production with measurable goals and outcomes.
• Results oriented and able to align production with measurable goals and outcomes.

How to Apply

Qualified and interested candidates should make their application to info@handinhandea.org and include a cover letter and CV to HiH-EA via Brighter Monday on or before close of business by 20th November,2018 by 12.00 p.m.

Only shortlisted candidates will be contacted